Legal
Privacy Policy
Venture Marshal is committed to handling personal information responsibly, transparently and in accordance with applicable South African privacy laws, including the Protection of Personal Information Act, 2013 (POPIA).
1. Who We Are
Venture Marshal provides CRM consulting and implementation, sales pipeline systems, business automation, professional website design and development, digital business presentation, customer enquiry solutions and related digital consulting and support services. Venture Marshal may use different approved website development platforms, hosting providers and third-party technologies according to the services and arrangements agreed with clients. This Privacy Policy explains how we collect, use, store and protect personal information when you interact with our website, contact us, book a consultation or use our services.
2. Information We May Collect
We may collect information such as your name, surname, email address, telephone number, company name, job role, enquiry details, appointment information and other information you choose to provide to us.
3. How We Collect Information
Personal information may be collected when you complete a website form, book a CRM Discovery Call, communicate with us by email, telephone or messaging platforms, engage with us on social media, or become a client of Venture Marshal.
4. How We Use Your Information
We may use personal information to respond to enquiries, arrange and manage consultations, provide proposals and services, manage client relationships, communicate about appointments, follow up on legitimate business enquiries, improve our services and comply with applicable legal and regulatory obligations.
5. CRM and Technology Platforms
Venture Marshal may use third-party technology platforms to manage enquiries, appointments, customer relationships, communications, automation, website functionality and business operations. Information may be processed through these platforms only where reasonably required for the services we provide.
6. Sharing of Personal Information
We do not sell personal information. We may share information with trusted service providers where necessary to operate our business, deliver services, process communications or comply with legal requirements. Such sharing is limited to what is reasonably necessary.
7. Storage and Security
We take reasonable organisational and technical measures to protect personal information against loss, unauthorised access, misuse, disclosure, alteration or destruction.
8. Retention
Personal information is retained only for as long as reasonably required for the purpose for which it was collected, to maintain business records, or to comply with applicable legal and regulatory obligations.
9. Your Rights
Subject to applicable law, you may request access to personal information we hold about you, request correction of inaccurate information, object to certain processing, request deletion where appropriate, or withdraw consent where processing is based on consent.
10. Marketing Communications
Where permitted by law, we may communicate with you regarding relevant Venture Marshal services. You may request that we stop sending marketing communications at any time.
11. Cookies and Website Data
Our website and third-party services may use cookies or similar technologies for essential functionality, analytics, performance and user experience. Browser settings may allow you to manage or restrict certain cookies.
12. Changes to This Policy
Venture Marshal may update this Privacy Policy from time to time. The latest version published on this website will apply.
13. Contact Us
If you have questions about this Privacy Policy or how Venture Marshal handles personal information, please contact us at consult@venturemarshal.com.
Last updated: September 2026